Voice ~ Image ~ Communications
Certified Etiquette and Protocol Specialists
Don't Forget Your Keys
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About the Book
To achieve success, you must not only do what you do best, but also do it better than anyone else. Remember, even when your voice is still, you are communicating.
You and your peers are being evaluated on factors far beyond your technical abilities, personality or past performance. To get through certain doors, the most coveted ones, you must possess professional presence, a powerful quality founded in the roots of civility, or respect for yourself and others. Knowing how to communicate your message and perform confidently in any situation helps determine how many doors will open for you.
In Don't Forget Your Keys -- by Barbara B. Bergstrom, the author of popular management primer Bound for the Boardroom and its Spanish translation, Rumbo al Éxito Empresarial -- you'll learn the keys to professionalism, leadership, language, inter-office compatibility, packaging yourself, effective meeting tips, electronic etiquette, dining skills and other business protocols.
To stand out among the competition in today's challenging business climate, you need to use every tool in your box. A primary factor in your success, in opening the right doors for you, is using the right keys. Don't leave the office without them.